Faqs
FREQUENTLY ASKED QUESTIONS
We offer a range of MRI systems including:
High-field MRI (1.5T & 3.0T)
Open MRI systems
Low-field MRI (0.3T – 0.5T)
Portable and compact MRI solutions
Yes, all our MRI products comply with international quality standards. We have ISO 13485, CE certification, and select models are FDA approved for global markets.
Yes, we provide on-site installation, user training, and technical support. For overseas clients, we offer remote support and optional on-site service through our global partners.
Absolutely. We offer OEM & ODM services, allowing clients to request specific configurations, software integrations, and branding.
Typical delivery time is 4 to 8 weeks after order confirmation, depending on the model and customization level.
Yes, we provide comprehensive after-sales support, including:
Technical troubleshooting
Spare parts supply
Software updates
Maintenance contracts (annual or long-term)
Our standard warranty is 12 months from the date of installation. Extended warranty options are also available.
Yes, we welcome collaboration with distributors and resellers worldwide. Please contact our sales team to discuss partnership opportunities.
We can assist with financing solutions through our authorized partners in select regions. Please inquire for more details.
Our MRI systems are installed in hospitals, clinics, and imaging centers across Asia, Africa, the Middle East, Latin America, and select parts of Europe.